Event Refund & Withdrawal Policy
As per the registration waiver there are no refunds if you withdraw from this event. We do offer credits which last for 12 months and can be used towards any Total Sport owned event in that time minus a $15 admin fee. Please email Susan if you withdraw from the event before online registrations close.
In the very unlikely event that we are forced to cancel an event due to bad weather, there will be no refunds available.
Transferring Your Registration to someone else
Transfers from one person to another within the event will be possible with an administration fee of $15. Email Susan if you have someone you wish to transfer your entry to. She will need the following information for the person taking your place:
- First name
- Email address
- Mobile number
- Emergency contact person and their contact number
- Any medical condition or medication that may affect you on the day of the event
- Confirm the new person is doing the distance option of the person who registered: If not, please specify.
You can change distances prior to online registrations closing. This is possible through your online registration, click to amend through your confirmation email. If you can’t locate your registration confirmation email Susan.
Note: There are no partial refunds if downgrading.