Event Refund & Withdrawal Policy

As per the registration waiver there are no refunds if you withdraw from this event. We do offer credits which last for 12 months and can be used towards any Total Sport owned event in that time minus a $15 admin fee. Please email us at registrations@totalsport.co.nz if you withdraw from the event before online registrations close.

In the very unlikely event that we are forced to cancel an event due to bad weather, there will be no refunds available.

Transferring Your Registration to someone else

Transfers from one person to another within the event will be possible with an administration fee of $15. Please email us at registrations@totalsport.co.nz if you have someone you wish to transfer your entry to, we will then provide them with a Promo Code for the remaining value of the entry for them to enter online. 

Changing Distances

You can change distances prior to online registrations closing. This is possible through your online registration, click to amend through your confirmation email. If you can’t locate your registration confirmation email registrations@totalsport.co.nz.

It is also possible to change your distance on the morning of the event, the staff in the Registrations tent will be able to help you. 

Note: There are no partial refunds if downgrading.